Who We Are:
Park Place Technologies is a global data center and networking optimization firm. Powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers and our fully staffed, 24x7x365 Enterprise Operations Center, we offer a robust portfolio of IT solutions to optimize networking and data center Uptime and performance. As the industry leader, our 2500 Park Place Associates provide support to 21,000+ customers in more than 154+ countries. We are proud to service 90% of Fortune 500 companies and 40% of Forbes 100 clients.
Position Overview:
The L3 AS400/iSeries Technical Support Engineer is responsible for providing advanced technical support and management for AS400/iSeries systems. This role involves monitoring, maintenance, troubleshooting, and enhancement of the AS400/iSeries environment to ensure high availability, performance, and security. The ideal candidate will possess deep technical expertise in AS400/iSeries, along with strong problem-solving skills and the ability to work independently.
System Administration:
- Perform daily administration and maintenance of AS400/iSeries systems.
- Manage and monitor system performance, capacity, and availability.
- Implement and maintain backup and recovery procedures.
Technical Support:
- Provide L3 support for complex AS400/iSeries issues, including troubleshooting hardware and software problems.
- Troubleshoot and manage HMC LPARed environments.
- Collaborate with L1 and L2 support teams to resolve escalated issues.
- Provide guidance and mentorship to junior team members.
System Upgrades and Patches:
- Plan and execute system upgrades, patches, and firmware updates.
- Ensure all systems are up-to-date with the latest security patches and updates.
Security Management:
- Implement and enforce security policies and procedures to protect AS400/iSeries systems.
- Conduct regular security audits and vulnerability assessments.
- Respond to security incidents and breaches.
Performance Optimization:
- Analyze system performance metrics and implement optimization strategies.
- Fine-tune system configurations for optimal performance.
- Documentation and Reporting:
- Maintain detailed documentation of system configurations, procedures, and changes.
- Generate and present regular reports on system performance, issues, and resolutions.
Disaster Recovery:
- Develop, test, and maintain disaster recovery plans.
- Ensure systems can be quickly and effectively restored in the event of a disaster.
Requirements:
- Minimum of 5 years of experience in AS400/iSeries system administration and support.
- Proven track record of managing complex AS400/iSeries environments.
- Extensive knowledge of AS400/iSeries hardware, operating systems, and software.
- Proficient in RPG, CLP, and COBOL programming languages.
- Experience with system monitoring and management tools.
- Strong understanding of network protocols, storage, and virtualization technologies.
- Knowledge of security best practices and compliance requirements.
- AIX experience is a plus. Experience with troubleshooting and managing HMC LPARed environments.
Education and Certifications:
- Bachelor’s degree in (Computer Science or Information Technology) or similar are highly preferred
- IBM Certified System Administrator – Power Systems with IBM i
- IBM Certified Advanced Technical Expert – Power Systems with IBM i
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by calling 1-877-778-8707.
Park Place Technologies is an Equal Opportunity Employer M/F/D/V.
Park Place Technologies has an in-house recruiting team that focuses exclusively on the hiring needs of our company. We are not currently accepting additional third-party agreements or unsolicited resumes. If you would like to be considered as a preferred partner with Park Place Technologies, please submit your detailed information to careers@parkplacetech.com. Any CVs submitted directly to hiring managers will be considered unsolicited and become the property of Park Place Technologies
